Terms & Conditions - kamdhenutea.shop

These Terms & Conditions govern your use of the Kamdhenu Tea website and any purchases made through it. By using this site, you agree to the terms below.

General

All content on this website, including product descriptions, images, and branding, is the property of Kamdhenu Tea Processors & Packers and may not be reproduced without permission.

Orders & Pricing

All product prices listed on the site are in Indian Rupees (INR) and are subject to change without prior notice. We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

Payments

We accept payments via UPI, debit/credit cards, net banking, and Cash on Delivery (COD) where available. Your order will only be confirmed once payment is successfully received or, for COD orders, once the order is placed.

Product Information

We make every effort to ensure product descriptions and images are accurate. Minor variations in packaging or appearance may occur due to batch differences.

Limitation of Liability

Kamdhenu Tea is not liable for any indirect or consequential loss arising from the use of this website or its products, beyond the value of the product purchased.

Governing Law

These terms are governed by the laws of India, and any disputes are subject to the jurisdiction of the courts in Ahmedabad, Gujarat.

Contact Us

For any questions regarding these Terms & Conditions, contact us at feedback@kamdhenutea.com or call +91 99099 59002.

Got Questions?

Frequently Asked Questions

How do I place an order?

Browse the Shop page, add items to your cart, and check out with your delivery address and payment details. You'll get an email confirmation once your order is placed.

What payment methods do you accept?

We accept UPI, debit/credit cards, and net banking, plus Cash on Delivery (COD) in select serviceable pincodes.

How long does delivery take?

Orders are typically processed within 24-48 hours and delivered within 3-7 business days depending on your location.

Do you offer bulk or wholesale pricing?

Yes - visit our Become a Distributor page to apply, or write to us directly with your requirement.

How should I store my tea to keep it fresh?

Keep it in an airtight container in a cool, dry place, away from direct sunlight and moisture.

What if I receive a damaged or wrong product?

Email us photos at feedback@kamdhenutea.com within 48 hours of delivery, and we'll arrange a replacement or refund.